GENERAL INFORMATION
What are Oakbrook Center’s hours?
Monday–Thursday: 10AM–8PM
Friday–Saturday: 10AM–9PM
Sunday: 11AM–6PM
What is Oakbrook Center’s phone number?
630.686.3444
What is Oakbrook Center’s address?
100 Oakbrook Center, Oak Brook, IL 60523.
What exit do I take to get to Oakbrook Center?
Corner of 22nd Street/Cermak Ave and Route 83.
How far away is the nearest city?
Oakbrook Center is approximately 25 minutes away from downtown Chicago.
Where can I find job openings for Oakbrook Center?
All job openings at Oakbrook Center can be found at https://www.oakbrookcenter.com/en/jobs/. You will find a list of available positions at the mall with descriptions of the job and its requirements, as well as information on how to apply.
Are pets allowed at Oakbrook Center?
Yes, dog owners are allowed to bring well-behaved dogs into the common areas of the mall. Please check with each retailer/restaurant to confirm whether or not dogs are allowed in their space. For more information, please read our Pet Policy.
What is the smoking policy at Oakbrook Center?
Smoking is not allowed at Oakbrook Center.
Are scavenger hunts allowed at Oakbrook Center?
No
Do you have information about area hotels and the surrounding area?
Le Meridien Chicago - Oakbrook Hotel is located at Oakbrook Center.
Do you have information about local attractions?
Please visit the DuPage Convention & Visitor Bureau website for details.
Does Oakbrook Center sell gift cards?
Yes, Gift Cards let your friends, colleagues and loved ones shop where and how they want. Whether it’s at one store or several, the choice is up to them. It’s a perfect gift that’s never sold out. Visit https://www.buyggpgiftcards.com/ to purchase and see complete details.
RESTROOMS & LOUNGES
Where are the restrooms at Oakbrook Center?
Behind Starbucks, near The District Food Hall, and on the concourse shop level of the Professional Building.
Where are the family restrooms at Oakbrook Center?
Near The District Food Hall.
Where are the Baby Care lounges at Oakbrook Center?
Located near The District Food Hall.
Is there a place dedicated to nursing at Oakbrook Center?
Nursing areas are located in the family restrooms near The District Food Hall.
Where are the general sitting areas at Oakbrook Center?
Located throughout the entire property and The District Food Hall.
SERVICES
Does Oakbrook Center have a children’s play area?
Yes, the Lawn at Oakbrook Center offers a large green space for children to run and play — weather and safety permitting.
Are there children’s activities?
The Lawn at Oakbrook Center offers a large green space for children to run and play. Weather and safety permitting.
Are there any designated drop-off or pick-up locations for ride share i.e. Uber or Lyft at Oakbrook Center?
Yes. There are 3 rideshare drop-off and pick-up locations near Macy’s and Joss & Main, the Professional Building and Restaurant Row near Violi.
Is there a movie theatre at Oakbrook Center?
Yes. AMC Oakbrook Center is located at the mall.
Is there a farmers market?
No
Is there a dog park?
Oakbrook Center allows dog owners to bring their well-behaved dogs to the common areas of the mall. Please check with each retailer/restaurant to confirm whether or not dogs are allowed in their space.
Is there a carousel?
No
Are there electric scooters?
No
Are there massage chairs?
No
Are gift wrapping services available?
No
Where is the Oakbrook Center Lawn located?
Located between Oakbrook Center stores Crate & Barrel, Peloton, Warby Parker, LUSH, and Victoria’s Secret.
Is curbside pickup available at Oakbrook Center?
No
Where are the transportation schedules located at Oakbrook Center?
Public transportation through the PACE Bus system is available near Macy’s and the Yellow Parking Garage.
Are there shuttle services at Oakbrook Center?
No
Does Oakbrook Center offer jump starts?
Yes. Please contact the Security Office at 630.686.8433.
What is the lost vehicle protocol?
Please contact the Security Office at 630.686.8433.
What is the towing protocol?
Please contact the Security Office at 630.686.8433.
Do you have a foreign currency exchange?
No
Is there a sales tax return service for international travels?
No
STORES & DINING OPTIONS
Is there outdoor dining at Oakbrook Center?
Yes, most restaurants and The District Food Hall during April - October.
Does Oakbrook Center have options for group dining?
Yes, most restaurants offer group dining.
PARKING & VALET
How much is parking at Oakbrook Center?
Parking is free.
Is there local parking at Oakbrook Center?
Yes, there is local parking.
Is valet parking available at Oakbrook Center?
Yes, valet parking is available at select restaurants at Oakbrook Center.
Are there any electric car charging stations in the Oakbrook Center parking lots?
Yes, there are electric car charging centers in the parking lots and parking garages.
Is there preferred family parking at Oakbrook Center?
No
SECURITY
How do I contact mall security at Oakbrook Center?
630.686.3433.
Where is the lost and found at Oakbrook Center?
Security Office is located on the lower level near Escape The Room and the Orange Parking Garage.
Does Oakbrook Center offer safety escorts?
Yes. Please contact the Security Office at 630.686.3433.
Does Oakbrook Center offer police assistance?
Yes. Please contact the Security Office at 630.686.3433.
Does Oakbrook Center offer medical assistance?
Yes. Please contact the Security Office at 630.686.3433.
AMENITIES
Are wheelchairs and/or electric wheelchairs available to rent at Oakbrook Center?
Yes, please contact the security office at 630.686.3433.
Are strollers and/or double strollers available to rent at Oakbrook Center?
No
Where are the elevators at Oakbrook Center?
Elevators are available in all parking decks, department stores and in the Nordstrom Wing.
Are charging stations available at Oakbrook Center?
Yes, charging stations are available on the concourse shop level of the Professional Building.
Where are the ATMs at Oakbrook Center?
The ATM is located at the Concourse Shop Entrance of the Professional Building near Zara.
Is there a FedEx, UPS, or USPS drop off?
No
Are there bike racks at Oakbrook Center?
Yes. Lower level near L.L. Bean.
MALL FEEDBACK
Where is Oakbrook Center’s Mall Management office?
The Mall Management Office is located on the lower level near Escape The Room and the Orange Parking Garage.
Where can I submit feedback about Oakbrook Center?
oakbrookcenter@bpretail.com or 630.686.3444.